It is no secret to anyone that 2021 has been a very difficult year so far. We have all had to face new - and in many cases - very important challenges, both in our professional and personal lives.
Against this backdrop, I am incredibly proud of the way our CSDI team stepped forward to meet the moment.
The COVID-19 pandemic disrupted capital markets globally during 2020-21. The short-term consequences were sudden and often severe. However, today the stock market recovery is characterized by investors rebalancing away from sectors hit by the pandemic.
I am extremely optimistic about the rest of the year. I think we will see the light at the end of the tunnel in the coming months.
Iran's membership in the Shanghai Cooperation Organization (SCO) is a harbinger of expanding economic cooperation in the region and promotes the regional and international position of the Islamic Republic in an effective and desirable way.
Currently, at CSDI, after the COVID-19 pandemic existing future of work trends have accelerated, with more employees than previously estimated who used to work remotely are getting back to work thanks to vaccination because they are at much less risk of getting seriously ill.
This is particularly welcome at CSDI because we are at a time when employees at the Dividend Distribution Department are working hard to pay record dividends in these hard Covid times.
During these uncertain and social distancing times, customer experience has become even more essential around the world.
We – at CSDI - kept innovating, accelerating key elements of our strategy and expanding our services to continue offering the best customer experience solutions.
Clear examples of this innovation are the electronic or hybrid general meetings of shareholders on grounds of public safety from the malicious pandemic of the COVID-19, and a multifaceted "specialized" contact center to offer impeccable customer service and a streamlined experience for all shareholders, brokers and capital market players across all communication channels, which we have recently launched.
Given the dynamic market conditions of the past year, that is an impressive accomplishment reflecting the power of our broad and differentiated goals, the strength of our executional muscle, and the continued progress we are making against our priorities.
CSDI has always been home to those who dream of creating a better future for everyone, everywhere – then work together to make it a reality. That is the mindset that enabled us to deliver on our commitments so far, and it is what will lift our business to new heights in the years to come.
As always, but especially throughout this time, we welcome your feedback as we strive to continually improve and enhance our offerings to you.
With dedication and resolve,
CEO & Board Member